Plenty of people complain about their experience at the Department of Motor Vehicles, but here's a tale of a clerk who went out of his way to make it extra hellish for one citizen.
Read the article here:
and then comment below if you'd like. Personally, I am sort of speechless.
Here's one blogger's comments on the situation: http://www.pamshouseblend.com/diary/18208/transphobia-as-an-apparent-government-function